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Ebiz Consultancy Services Privacy Policy Statement Updated 02/03/2024
Overview: It is important to let you know first and foremost that our primary business is recruiting prospective students to overseas universities, colleges, vocational training centers, High Schools, Junior Schools, Language Schools, Pathway schools etc. We have official partnerships with said institutions to carry out promotional activities to sell their products [Educational and training programs and courses] on an agreed business terms to supply students at a regular intervals as per the pre determined number of students. In this regard it is our responsibility and business activity to attract clients who wants to enroll for programs or courses by means of various advertising methods. Due to such promotional activities it is customary prospective clients to visit our website through links provided on different advertising methods, by sending messages via WhatsApp, Facebook, messenger, Instagram etc. As a nature of this business model the business solely relies on client’s personal data. When clients submit their data, we analyze one’s eligibility so that we can proceed with our services that they request. To organize our services and products we developed the website www.ebiz-consultancyserices.com as our primary source of information for clients. We also facilitate clients to provide their personal information that is necessary to process their services. We further explain our privacy policy on collecting personal data of clients below.
www.ebiz-consultancyservices.com is operated by Ebiz Consultancy Services, which takes your privacy very seriously and has made every endeavor to ensure that the website is secure and reliable with necessary security certificates installed. Our website is installed with secure socket layer [SSL] security certificate and monitored periodically and the certificate is updated to ensure the website is always safe to browse or submit personal information.
SSL Certificate An SSL certificate is a digital certificate that verifies a website's identity and facilitates encrypted communication between a web server and a browser. SSL, or Secure Sockets Layer, is a security protocol that establishes a secure connection, safeguarding online transactions and preserving customer data confidentiality. Essentially, SSL ensures internet connections remain secure, preventing unauthorized access to or alteration of data transmitted between systems. The presence of a padlock icon in the address bar signifies that SSL protection is active, providing users with assurance of a secure browsing experience.
Purpose of Data Collection: Why your personal information is collected This privacy policy tells you what to expect when Ebiz Consultancy Services collects personal information. The personal Information about you will not be collected unless you choose to provide it to us. You submit your personal information because it is required in order to receive our services related to your requirement to pursue your higher studies, travel or Visa processing related services etc. It is mandatory we need to have your personal data in order to create a database as to which customer need what services, to better serve the customer based on their age, gender, qualifications and experience, type of service needed etc. It is customers or User’s wish and responsibility based on our information provided to decide to provide the personal details via the channels we have specified below.
Methods of Collection: - When and how we collect your information: Examples of how we collect information Online Registration form Instant form from face book WhatsApp messaging Short Messaging Services Messenger Email and Attachments etc.
When a product or services we provide we usually make aware through multiple channels of advertising media such as email marketing, facebook ads, whatsapp groups, website or through third party advertising entities providing relevant links to submit registrants information. We may setup instant Google forms through ad postings or we may give you a choice to provide your data through an online registration form designed and published in our website. The link to the registration page is Online Registration (Online Registration (ebiz-consultancyservices.com). It’s a simple easy to use Google form. Instant forms are created as per the needs arise during the ads for example through facebook ads. We also may receive customer’s personal information such CV, Qualification and work experience documents as email attachments, or any other short message services, WhatsApp etc. If you contact us by phone, we may keep a copy of that contact and information shared through correspondence if it deemed necessary only to provide you related services or product information that is related to your inquiry.
What personal information we collect and for what purpose: When you are required to use our services, you are required to provide relevant personal information such as name, date of birth, address, telephone number, email address, educational qualifications, Work Experience, Intended study program, Preferred country and a brief note of your exact requirement etc. Personal and educational information may be shared with educational institutions, Universities, colleges etc where it is necessary to fulfill your request for admission application depending on the services you requested from us. If you do not want Ebiz Consultancy Services to collect/process personal or other related information, please do not submit it. If you believe any information to be incorrect, contact Ebiz Consultancy Services through contact information provided below at the end of the privacy policy or any of our general contact details provided in our website under Contacts. Your information shall be immediately corrected or removed from the database should you request it. If you are aged sixteen [16] or under, please get your parent/guardian's permission beforehand whenever you provide personal information to the Websites. Users without this consent are not allowed to provide us with personal information unless parents submit details of their children for junior schooling related services. If we become aware that you are under sixteen [16] and are attempting to or have submitted personal information via the websites without your parent/guardian's permission, we will not accept such information and we will take steps to remove such information from our records. This may involve us having to access and verify your age and other relevant details. You undertake that all information provided by you is accurate.
Ebiz Consultancy Services will only use or share your data, that we collect as mentioned above in confidence as per our business model – coordinating through a partnership agreement with Universities, Colleges, Insurance Companies, Travel companies, Visa application processing centers or consular service offices and Embassies for processing University admission application, Visa application process, Processing Insurance policies and travel arrangements etc. at the time processing of your request or application. However we have to follow the privacy policies and terms and conditions of the respective institutions or organization when providing information through their respective web portals.
The personal information that we collect from you will be, processed and maintained within our database. By submitting your personal data, you agree upon with Ebiz Consultancy Services with your service request to use your personal information for storing or processing. We shall take all reasonable steps to ensure your personal details remain secure. That means the means of data storage in our facility is not shared or linked to outside networks or companies. It remains secure in an archived media with access only to restricted personnel in our organization.
Retention Policy Your information will be used only until we complete your requested services. Once the services are successfully completed the data will be archived securely as mentioned above. Your data will be retained maximum of one year in our archives. You have the right to advise us to inform for an early erasure if required. You can contact the data controller at the contact information given below.
Partner Organizations and use of your personal information: Universities and Colleges – We share details to get your admission for a particular study program Consular Offices Office, Visa Application Centers or Embassies: We share details for processing of your visas Insurance Companies: We share details to get you a comprehensive insurance cover for your travel Travel Companies: We share your travel document details to book an air ticket. We or third parties such as Universities, Colleges, other relevant authorities collectively involved in your process may use your personal information in the following ways: To provide you with information about services which they may be of interest to you and we or they• may contact you directly about these by email and/or telephone, where you have consented through us or directly with them to provide you with information about the services that they provide, where you have consented to be contacted or when is deemed necessary for us or for them to contact you to fulfill the services requested or for such purposes. to ensure that agreed services from us in partnership with such institutions who provide relevant services such as, Universities, Colleges, Insurance Service providers, Visa Processing centers etc. will be contacting you, via email, SMS and/or telephone to discuss on their particular services for example Medical Insurance /Health insurance where it is necessary to comply with any applicable terms and conditions to ensure the services provided are accurate to the intended individual and to make sure the provision of services are carried out on timely manner.
Visitor Tracking by using Google Analytics Google Analytics works by placing a small tracking code on your website that collects data about your visitors. The code is executed by the browser when a visitor arrives at a page with tracking code. The code sends the information to the Google Analytics servers to be processed into reports. The reports show various aspects of your visitors, such as their demographics, behavior, source, and conversion
When someone visits Ebiz Consultancy Services website we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behavior patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. There are no any possibilities as per our knowledge for Google to make, any attempt to find out the identities of those visiting our website. Rather it is possible for them to identify you where and which region you are connecting from and machine IP addresses etc. through intelligent technologies currently existing. It is user’s responsibility to be knowledgeable enough when using public domain to understand their interaction is visible by internet technologies. Ebiz Consultancy Services is not taking any responsibilities when any such security attacks by hackers or external entities might occur while using our website.
If we do want to collect personally identifiable information through our website we will make it clear when we will collect our personal information and will explain what we intend to do with it. If you would like more information about this practice and to know your choices about not having this information used by Google, please check the terms and conditions and privacy policy statement page on Google or whatever external websites that you intend to use.
Use of cookies by Ebiz Consultancy Services The website uses cookies to help Ebiz Consultancy Services monitor how the website is used and help make it more useful to users. Cookies are a means by which information relating to your Internet usage is recorded on a hard drive and used by us to improve the website and the services/products available to you. Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website and blog, where visitors have come to the website from and the pages they visited. If you prefer Ebiz Consultancy Services not to use cookies when you visit the website, you are able to adjust your computer settings so that it does not accept cookies. More over your browser settings may prompt pop up messages whether to accept or ignore cookies when you visit a particular site you visit for the first time. You have the option to accept or ignore to accept cookies. It is user’s responsibility to ensure not to share sensitive information while using the websites.
All of the relevant and appropriate security measures have been established to protect information. Ebiz Consultancy Services is not liable or responsible for the security of personal information transmitted via the website. People who contact us via social media: If you send us a private or direct message via social media the message will be stored by social media providers. Please check the Terms and Conditions and Privacy Policy on the social media platforms. It will not be shared with any other organizations.
People who email us: Any email sent to us, including any attachments, may be monitored and used by us for reasons of security and for monitoring compliance with office policy. Email monitoring or blocking software may also be used. Please be aware that you have a responsibility to ensure that any email you send to us is within the bounds of the law. Our services do not require personal information to be retained for an extended amount of period. According to the nature of our service once the service is completed the personal data of the clients will go to an accessible archive only for reference purposes. These records will be kept securely in our data base so that it can be useful for our future references, and sometimes those who received services from us can request us certain details or information about their past processes when any needs arise.
The right to object: You have the right to have your information rectified if that information is inaccurate or incomplete. You have the right to object to our processing of your Personal Data.
The right of restriction: You have the right to request that we restrict the processing of your personal information.
The right to data portability: You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
The right to withdraw consent: You also have the right to withdraw your consent at any time Ebiz Consultancy Services where relied on your consent to process your personal information. If you wish to be informed about what Personal Data, we hold about you and if you want it to be removed from our systems, or if you would like to exercise any other one, or more, of your rights mentioned above, please contact us. Please note that we may ask you to verify your identity before responding to such requests. You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the country.
How to contact our in house Data Protection Officer: Name : Ansar Gaffoor Telephone Landline: +94112058837 Email: info@ebiz-consultancyservices.com
Confirmation of whether, and where, the controller is processing their personal data Ebiz Consultancy Services is the Data Controller. Ebiz Consultancy Services undertakes data processing within the country.
Right of Data subjects to erasure Data Subjects may notify Ebiz Consultancy Services if they wish to exercise their right to erasure. Such a withdrawal of Consent does not affect the lawfulness of processing based on consent prior to the withdrawal. Data Subjects that exercise this right will be removed from any marketing or future contact. Ebiz Consultancy Services may retain a copy of any personal data may be retained by the Controller for a period upto one year, if the processing is necessary for the establishment, exercise or defense of legal claims.
Right of rectification: Ebiz Consultancy Services will seek to ensure that inaccurate or incomplete data will be rectified. Data Subjects have the right of rectification.
Right to object to processing for the purposes of Direct Marketing: Data Subjects may notify the Ebiz Consultancy Services if they wish to exercise their right to be removed from any Direct Marketing activities. Ebiz Consultancy Services may still contact the Data Subject in order to fulfill any contractual obligations concerning the policies and services provided.
Disclosure of personal information: In many circumstances we will not disclose personal data without consent. However, when we investigate a complaint, for example, we will need to share personal information with the organization concerned and with other relevant bodies in a situation where need arise for any sort of conflict resolution.
Changes to this privacy notice: We keep our privacy notice under regular review. This privacy notice was last updated on 2nd March 2024. Users that continued use of the website implies acceptance of the updated privacy policy. Any updates will be notified the users through our website banner, news feeds etc.
How to contact us: If you do not agree with this privacy policy, then you should not enter any of your personal information on our website and you can opt out or leave our site or any forms that you interact with. If you want to request more information about our Privacy Policy, please feel free to contact the data protection manager by calling us, emailing us or writing to the contact information provided below. When you write email please send a mail with subject line ‘Personal Information’.
The Data Protection officer Ebiz Consultancy Services No. 2B, 46th Lane, Galle Road, Colombo-00600 Sri Lanka. Tel: +94 112058837 Email: info@ebiz-consultancysrevices.com Web: http://www.ebiz-consultancyservices.com
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